COD Order Confirmation

COD Order Confirmation

by Softpulse Infotech

For India | Save delivery cost by avoiding fraud or fake order

4.2 of 5 stars(32 reviews)

Auto Order Confirmation

Auto order confirmation via phone call & SMS for Cash on Delivery (COD) orders.

Reduce return ratio & cost

Reduce product return ratio and save your valuable time for unnecessary shipments because of fake/dummy orders.

Easy to manage

Tags for filter and process orders easily.


About COD Order Confirmation

Are you frustrated because of unwanted, fake & fraud COD orders ?

If Yes, then this app is for you. COD Order Confirmation​ app will help you to​ product return ratio from fake/dummy orders. You can customize the​ settings​ easily through app admin area. + Easy to install + Easy to ​setup + Customer will get confirmation call for COD orders + Easy to Turn on/off ​Call mode from app admin area

How this app works ?

  • Whenever customer places a COD (Cash On Delivery) order on your, App immediately call customer on given mobile number and IVR will be played for Order Confirmation. And ask for an input to approve or reject the order.
  • Customer will give an input and app will mark particular order with action taken by customer
  • In case of customer will not receive call or reject the call, order verification will be marked as Pending, so that you can take manual action on the same.

Media gallery

Support

Pricing

Free to install

$0.03 USD per received call & $0.0064 USD per SMS sent

Overall rating
4.2 of 5 stars
Based on 32 reviews

  • 5 of 5 stars
    56% of ratings are 5 stars
  • 4 of 5 stars
    19% of ratings are 4 stars
    (6)
  • 3 of 5 stars
    16% of ratings are 3 stars
    (5)
  • 2 of 5 stars
    3% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    6% of ratings are 1 stars
    (2)

Most recent reviews

Stuncart

It is a hassle to deal with fake COD orders, though this application helped to overcome this issue by somewhat. Although they should give an option to tell the store name on IVR Call.

GottaGo.in

This has automated COD order confirmations and made the process seamless. It has a simple setup and reasonable pricing. Thanks.

The Better India Shop

I used this app for COD confirmation. However not happy with it as more than 50% orders are still lying in pending state.
Many customers are not getting sms, many dont view sms.. as an alternative tried the phone IVR + sms method.
Even that is not great, as the voice call lacks clarity and even before pressing 1 or 2, the call gets disconnected

Developer reply

July 30, 2019

The verification ratio is based on customer's availability though for IVR message you can share audio file if you want to have your own message.

Please write us on support@shopiapps.in or use our chat support in case of any issue with the app.

Thanks.